Accessibility Statement

Appointment House is committed to making our website and services usable by everyone, including people with disabilities. Many of the people we serve work in public school districts, colleges, and government agencies, and we want the experience of booking and managing an appointment with us to work regardless of how someone uses the web.

We use the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AAas our target. WCAG is the standard referenced by the Americans with Disabilities Act in practice, by Section 508, and by the Department of Justice’s rule for state and local government digital services.

Appointment House is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means parts of the content do not yet fully conform. We are stating this plainly rather than claiming full compliance, because we would rather tell you where we actually stand.

As of July 31, 2026, our public pages — home, privacy, terms, support, and sign-in — return zero automated accessibility violations when tested against WCAG 2.1 A and AA. Recent work included:

• Adding proper labels to every field on our contact and booking form
• Adding a “skip to main content” link and a main landmark on every public page
• Announcing form errors to screen readers rather than showing colour alone
• Raising text and interface colour contrast to meet the 4.5:1 minimum
• Making links inside paragraphs identifiable without relying on colour

We want to be specific about what we have not yet verified:

• Automated testing has limits. The tooling we use catches roughly a third of WCAG success criteria. It cannot confirm that our pages are genuinely usable with a screen reader, that keyboard focus order is sensible, or that alternative text is meaningful rather than merely present.
• The signed-in application has not been formally audited. Our public pages have been tested; the authenticated advisor dashboard has not yet been reviewed to the same standard.
• No independent audit has been performed. Our testing to date is internal. We have not engaged a third-party accessibility firm.
• Third-party content. Some scheduling and video-meeting features rely on outside providers whose accessibility we do not control.

If you encounter something on this site you cannot use, please tell us — we treat this as a bug, not a suggestion. Include the page address and what happened, and we will respond within five business days.

Email info@appointmenthouse.com with “Accessibility” in the subject line.

If you need information from this site in another format, or need help completing a booking, contact us at the same address and we will arrange an alternative — including scheduling your appointment directly by phone or email.

If you are evaluating Appointment House on behalf of a school district, college, or government agency and require an Accessibility Conformance Report (ACR/VPAT), a remediation roadmap, or answers to a specific accessibility questionnaire, email info@appointmenthouse.com and we will provide our current documentation.

Accessibility is not a one-time project. We run automated accessibility checks against our public pages, we are extending that coverage to the signed-in application, and we intend to commission an independent audit. This statement will be updated as that work progresses.